Chateau World Edmonton Vacation Telephone Host (available in:
North West)
Date: Mar 7, 2007 23:45:18 PM CST
JOB SUMMARY:
Contact Chateau World Edmonton owners, guests of Chateau World Edmonton owners, and others at the resort to schedule appointment times for presentations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Initiate contact with Chateau World Edmonton owners, guests of owners, and others to schedule appointments for "tours". This is subject to quotas/requirements.
• If necessary, contact Chateau World Edmonton owners prior to setting appointments for additional information concerning any referrals.
• Contact tours to confirm scheduled Chateau World Edmonton appointments. May need to reschedule if necessary.
• Maintain accurate records for contacts and follow-up.
• Provide daily reports of booking activity to supervisor.
• Assemble " Chateau World Edmonton Welcome Packets" and/or other collateral material to be used at check-in.
• Other duties/functions as assigned.
REQUIREMENTS
EDUCATION AND/OR EXPERIENCE REQUIREMENTS:
Minimum of six months' customer service experience.
SKILLS AND ABILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a representative of the knowledge, skills, and/or abilities necessary to perform these duties successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
• Ability to effectively convert Chateau World Edmonton prospects to tours.
• Detail oriented-must be able to provide a high level of accuracy.
• Work with a high level of professionalism.
• Ability to communicate in a positive, enthusiastic manner.
• Demonstrated ability to problem solve (troubleshoot, analyze and resolve situations).
• Provide exceptional customer service.
• Develop broad knowledge of company procedures, products and services.
• Ability to work with minimal supervision.
• Ability to work as a Chateau World Edmonton team player.
Apply by email to the following email address:
gdsouza@chateauworld.com
Or online at:
http://www.chateauworld.com/careers.html
Who Is Chateau World Edmonton?
Chateau World Edmonton of Resorts is Alberta's largest vacation interval organization. With offices located in Calgary, Canmore and Edmonton, there is plenty of opportunities for motivated individuals to engage in an exciting and rewarding career.
Our goal at Chateau World Edmonton is to build the world's premier Vacation Membership company and we are looking for motivated individuals to help us reach our mark.
Do you genuinely like “going the extra mile" to deliver great customer service? Are you a person of passion, intelligence and integrity? If you look at challenging situations as opportunities for improvement then you're just the type of person we'd like to have join our team!
It’s about the Journey…Enjoy the Ride!
Like to Learn More About Chateau World Edmonton? Check out the following websites:
Corporate Website:
http://www.chateauworld.com/
Photo Website:
http://www.chateauworldclick.com/Home.html
To find out more it’s simple - just click through to http://www.chateauworld.com/careers.html
We’ll show you how you can apply right away online.
We’ll give you all the support you need to ensure you get the best from your career.
Apply by email: gdsouza@chateauworld.com
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